I can see you right now. Yes, you. (LivingDeadPunk)
M / 35 yrs old.
member since: aug. 17, 2006
last online: today @ 12:37 AM PST
posted
February 5, 2009 6:15 AM PST
Customer service...
...is not customer service, when all they will do is read from a script. A matter has not been discussed if one party refuses to listen to the other party, instead simply repeating his/herself again and again. Can these people not understand the frustration it causes when they refuse to even listen to you or acknowledge that you have a legitimate point, even if they cannot help you? I hate my bank now. I hate them. I. Hate. Them.
last updated February 5, 2009 6:18 AM PST
posted
February 14, 2009 1:33 PM PST
I know how you feel. I hate "scripted" conversations with customer service people.